Alan Jacobs

In short, Blackboard sucks. Blackboard supporters might claim that some, or even most, of the criticisms leveled above are false, or that they apply equally to other web software. Maybe. And I certainly don’t mean to downplay the difficulty of creating or assembling a suite of software that does well what Blackboard does poorly. But the argument against spending student money on something like Blackboard goes beyond a simple tally of weaknesses and strengths. As Jim Groom and others have argued for years, shelling out for Blackboard means sending money to a big company with no vested interest in the purposes of the institution, which in the case of CUNY is nothing less than the stewardship of New York City’s future, while the alternative is to divert money away from software licenses and into people who will actually support an environment of learning on our campuses. Frankly, even if Blackboard were a perfect piece of software, and even if its licensing and hosting fees were half of what it costs to hire full-time instructional technologists, programmers, and the like to support local instances of free software; even if these things were true, Blackboard would still be the wrong choice, because it perverts the goals of the university by putting tools and corporations before people. The fact that Blackboard is so expensive and so shitty just makes the case against it that much stronger.