Alan Jacobs


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Spotify Gives 49 Different Names to the Same Song: “The biggest problem on the web today is that the dominant platforms have shifted from serving users to manipulating them. But unlike some other free web platforms, Spotify has tens of millions of paying customers. It’s one thing to manipulate people who are using your service for free—you might argue that they get what they’re (not) paying for. But how should we feel about a world where you pay money every month, and still get deceived and manipulated?”